Our Clients

helping small garages go big

Our customers are typically independent garages looking to compete with the big national chains. We recognise that not every garage owner is a computer-whiz, so we try to speak in plain English and make the transition into the online marketplace a smooth one.

Case Study: Express MOT

Express MOT are a small independent garage based in Southampton (honest and good value by the way, you can find them at www.expressmot.co.uk). ExpressMOT were successful for many years having achieved a good Google ranking and by offering MOTs for £35. However with the recession, every other garage in land also reduced their prices and Express soon lost their unique selling point - price. To compound their problems, the local chains KwikFit and Nationwide Autocentre began taking online bookings.

How did we help?

We integrated an online booking system into their existing website. We made the look and feel of it consistent for a seemless customer experience. The system allows the online booking of MOTs and services and takes payment in advance securely via PayPal. It handles all communication with the customer and allows the garage to send reminder emails and text messages automatically. Garage owner, Bob Rennie, reports "I'm pleased to say that sales are looking much better at Express MOT now even though other similar garages are still struggling. The customers all say how easy to use the booking system is and it makes us look much more professional. We see a lot of bookings being made in the evenings and on weekends when they would not normally be able to contact us by phone. Our sales are up at least 35%."

Why are we better?

Our competitiors typically offer a one size fits all module to plug into your website. It will not allow customers to make more than one booking at a time, i.e. to book a service and MOT the customer would have to put through two separate bookings, and it does not allow the customer to pay online.

Our system provides a full feature shopping basket which provides the customer with the professional booking experience they would get with the big chains and also means discounts can be applied automatically, or by the customer if they have a voucher code.

A personal service

At Online Garage Booking we provide a personal service. It matters to us that both our customers and your customers get the best from our products and services.

Whenever you contact us, we guarantee you will always get to talk to the same person and should you encounter a problem, we will endeavour to get it resolves the same day.